Thank you for shopping at ® Official Key store
Please read this policy carefully. Your satisfaction as a customer is very important to us.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
All our sales are final, and no refunds will be given. As all our products are digital products, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund.
WE DO NOT ISSUE REFUNDS UNDER THE FOLLOWING CIRCUMSTANCES
- You just change your mind
- You choose not to use our product
- Your client didn’t go for it
- You’ve decided our product is “Not what I need.”
- You find that our product doesn’t suit your needs
- Your server does not meet the minimum requirement to run
- You don’t have time to implement things
- You’ve found a different solution
- If you purchase one of our products after your payment has cleared, your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.
We issue refunds on our products on following terms :
1.Full refund within 30 Days, if the customer received a unusable licence – but first must contact our support, to determine that licence is not working due to the licence itself and not by some other means (faulty installation, wrong product installed, malware or virus corruption of system files etc..)
2. Full refund within 30 Days, if the customer did not receive a licence at all, via Email.
3. Full refund within 2 Year, if customer is having problems with licence, after activating it.
4.NO REFUND if the customer received a working licence
To receive a refund, the buyer has to contact us via e-mail: sales@officialkey.store.
The refund is issued on the same payment method used during the purchase
® Official Key store reserves the right to check the product key for Activation details within seven calendar days. If the test reveals that the product key has already been activated, after the purchase, ® Official Key store has the right to refuse refund, since the purchased service has been provided as agreed.
Refund Procedures
- Your refund will be in the form of payment used for the purchase.
- Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 10-15 days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us.
Changes to this Refund Policy
We reserve the right to alter this Refund Policy at any time. Such alterations will be posted on our website. You can also obtain an up-to-date copy of our Refund Policy by contacting us through the contact us form.
This document was last updated on January 26, 2022
If you have any questions about our Returns and Refunds Policy, please contact us at sales@officialkey.store.
